Incident Management Software

Incident Management systems, also known as Virtual Emergency Operating Centers (VOC) encourage real-time, web-based collaboration, task assignment, communications, and more. Having up-to-the-minute, accurate information is essential when managing a crisis. Incident management systems help keep your teams organized and coordinated, and while streamlining the right info to your leaders.

About

Virtual Emergency Operating Centers

DavisLogis on VEOCs

Providers

Alert Technology – OpsCenter is AlertTech's  VEOC.

COOP Systems – myCOOP is an industry leading BCM software suite, including incident management functionality called Recovery Dashboard.

Crisis Management Software – Crisis Commander's main functions are: Mobilization, the Command Center, Information Center, Crisis Management meetings and creating/executing contingency plans/action lists. Also has emergency notification capabilities.

eBRP – eBRP's Command Centre utilizes plans built in their Toolkit to drive incident management using their Incident Ready philosophy.

EmerGeo – mCOP (managed Common Operating Picture) is a crisis management system based on open standards.

ERMS – ERMS has a software suite of emergency notification and incident management tools, including Messenger, Hotline, GIS Mapper, Roll Call, HotDocs, and Crisis Manager.

ESi – WebEOC offers situation mapping. It was originally developed for public safety and emergency management officials, now available to the public.

ESS – Essential Emergency has been built by emergency professionals for emergency professionals. It supports all five phases of comprehensive emergency management — mitigation, prevention, preparedness, response, and recovery — and it is designed to meet all requirements of the National Incident Management System (NIMS) and Incident Command System (ICS).

FEI Behavioral Health – EMFASIS (Emergency Management Family Assistance Information System) is an aviation incident response system that allows for effective collection and maintenance of information concerning all aspects of the family and victim assistance response.

MissionMode – Offers integrated emergency notification and virtual EOC

NC4 – E Team is an inter-jurisdictional incident management system allowing online collaboration between multiple jurisdictions.

Paradigm Solutions – OpsPlanner, Paradigm's BC solution, has a real-time incident management feature.

PIER Systems – The PIER System is an web-based platform for managing communications tasks such as mass notification, document creation and control, press release distribution, media monitoring, contact lists, inquiry and response, social media, web content and more.

Prepared Response, Inc – RapidResponder allows first responders such as police and fire to view ER and evacuation plans, maps, GIS and other visual data to allow for a faster response.

RecoveryPlanner.com – RPX is a business continuity solution including BIA, Risk Assessment, Planning, Event Management, Notification and Audit capabilities.

SendWordNow – SWN IMS offers a COP and real-time collaboration to support National Incident Management System (NIMS) compliance, and National Security Presidential Directive 51 and Homeland Security Presidential Directive 50.

SoftRisk – BlackCoral enables users to relate contact, resource and site information to one or more incidents; also has GIS mapping.

Solcara – ControlPoint is a virtual EOC that enables teams to log and 'publish' information pertaining to an incident.

Strategic BCP – ResilienceOne by Strategic BCP is a module-free enterprise tool combining planning and real-time incident management features.